IT Operations Manager for System Engineering | IT Operations Manager for System Engineering (m/f/d) for AIRBUS

Job Summary

This role involves acting as an IT Operations Manager for System Engineering at Airbus Helicopters, focusing on maintaining a reliable and operational IT platform for both civil and military applications. Day-to-day tasks include monitoring system performance against SLAs, ensuring infrastructure maintenance, and managing obsolescence and updates in coordination with IT product managers. A critical part of the job is implementing ITIL-based support processes, covering incident, problem, change, and configuration management, and conducting system failure diagnosis and corrective actions. The ideal candidate possesses a degree in Computer Science or a comparable field, professional experience in IT/Information Systems, and strong knowledge of Linux and Windows environments, Systems Engineering, and tools like DOORS, CAMEO, and 3DEXPERIENCE. This position is attractive for professionals seeking a challenging operational role within the aerospace sector, demanding excellent communication skills in both German and fluent English.