IT Service Specialist (Data Processing) | 004/2026 Mitarbeiter*in im DV-Dienst (m/w/d)

Job Summary

This role involves supporting the central IT infrastructure of the Otto-von-Guericke University, focusing specifically on client administration within the university's central administration and managing the central printing infrastructure. Day-to-day tasks include independently analyzing, designing, implementing, and optimizing IT infrastructures, conceptualizing architectural solutions, and automating processes using software distribution solutions. The specialist will manage client workstations within a complex, heterogeneous IT landscape, handle hardware procurement preparation, and contribute to hardware/software inventory. A critical component of the job is providing First and Second Level Support, administering specific administrative applications (like facility management systems), and maintaining knowledge management databases (FAQs, Known Error/Problem databases). The ideal candidate possesses professional experience in IT infrastructure management, client administration, and support services, coupled with strong analytical and problem-solving skills.