IT Supporter | IT-Supporter (m/w/d) - Referenznummer: 160126-1-BRE
BFI Informationssysteme GmbH
Job Summary
This role involves providing comprehensive IT support and customer service, focusing heavily on mobile device management and hardware lifecycle services in Bremen. Day-to-day tasks include customer support for iPhone and iPad configuration and handling, performing IMAC-D (Install, Move, Add, Change, Delete) services for PCs, notebooks, printers, and peripherals, and executing break/fix tasks both remotely and on-site. The ideal candidate must have completed vocational training as an IT Specialist for System Integration or possess equivalent qualifications, coupled with deep knowledge of IMAC-D services, strong hardware technical skills, and proficiency with Office 365. This position is attractive due to the opportunity to gain valuable experience in complex project environments within well-known companies across Germany, offering an above-tariff, fixed monthly salary, and potential for client takeover, making it suitable even for career starters.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration or comparable qualification
Experience
- Fundamental knowledge in IMAC-D services
- Professional experience in hardware technology
Languages
Additional
- Ready to work in a 3-shift operation; Class B driver's license required
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