IT Technician Onsite Support | IT Techniker Onsite Support (m/w/d)

puro Personaldienstleistung GmbH

Augsburg, Bayern, Bayern, Deutschland
Published Jul 4, 2025
Full-time
Permanent

Job Summary

This role as an IT Technician for Onsite Support in Braak near Hamburg offers a dynamic opportunity to ensure the availability of hardware and software for users. You'll be the primary point of contact for 2nd Level Support, addressing technical issues directly and ensuring smooth operations. The position involves hands-on work, including repairing desktops, notebooks, and tablets, managing user support at service points, and meticulous documentation of processes. You will also assist with IT transfers and apply professional escalation management. This is an excellent chance to join an innovative team in an international environment, with a strong potential for long-term employment and a focus on user satisfaction.

Required Skills

Education

Not specified

Experience

  • Professional experience in user support and onsite service
  • Experience in 2nd Level Support
  • Experience in supporting MS Office applications and Windows workstations/laptops

Languages

Not specified

Additional

  • This position is initially offered as temporary employment with the option for permanent takeover. Location is Braak near Hamburg.