IoT / Azure / Remote Service / Power Platform Support Specialist | Supportspezialist (m/w/div.) für den Bereich IoT / Azure / RemoteService / PowerPlattform Region ...
Robert Bosch GmbH
Job Summary
This role involves providing crucial 2nd-level technical and operational support for IoT, Azure, Remote Service, and Power Platform solutions to regional teams and customers. The specialist will be responsible for competently addressing complex technical support inquiries, conducting thorough technical error analyses, and distributing essential technical information. A key part of the role is the technical processing of disruptions within 2nd-level support, including analyzing issues, creating and tracking tickets, and potentially replicating problems in a lab environment. The ideal candidate will possess a strong technical background, excellent communication skills, and a proactive, solution-oriented approach to problem-solving, contributing to continuous improvement within the team.
Required Skills
Education
Completed technical education or comparable technical degree
Experience
- Professional experience in technical service or support
- In-depth knowledge of security and building technology
- Expertise in IoT, Azure, Remote Service, and Power Platform
- Basic knowledge of networked IT systems
Languages
Additional
- Driver's License Class B, willingness to travel flexibly across federal states
More Jobs from Robert Bosch GmbH
Engineer for Non-Destructive Analysis Methods | Ingenieur für zerstörungsfreie Analyseverfahren (w/m/div.)
Jul 4, 2025
This role involves establishing and managing non-destructive analysis methods, specifically X-ray co...
Senior Technician Physical Analytics | Senior Techniker physikalische Analytik (w/m/div.)
Jul 3, 2025
As a Senior Technician in Physical Analytics at Bosch, you will be a crucial part of the analytics t...
Service Technician (M/F/Div.) Measurement, Control, and Regulation (MCR) / Building Automation - Stuttgart Area | Servicetechniker (w/m/div.) MSR / Gebäudeautomation – Gebiet Stuttgart
Jul 2, 2025
As a Service Technician at Bosch Building Automation, you will independently perform repair, mainten...