Field Service System Administrator | System Administrator Fieldservice (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role involves providing essential IT support and administration directly to schools and business clients in the Cologne-Bonn-Aachen region. The Field Service System Administrator will be responsible for the end-to-end management of IT systems, including installation, customization, and regular maintenance at customer sites. Key daily tasks include identifying and documenting technical faults using a ticketing system, updating technical documentation, and contributing to the continuous improvement of digital customer solutions. Candidates must possess a relevant IT qualification or equivalent professional experience, comprehensive knowledge of Windows operating systems, and practical experience supporting printers, IT peripherals, and networks. This position offers excellent prospects for permanent employment with an innovative technology provider known for its flat hierarchies and strong teamwork, providing competitive conditions and up to 30 days of annual leave.
Required Skills
Education
Completed IT apprenticeship or a comparable qualification
Experience
- Professional experience in a comparable qualification or IT field
- Experience in technical support for printers, IT peripherals, and networks
- Experience working with a ticketing system
Languages
Additional
- Driver's license Class B (required)
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