Service Engineer (Industrial) - Quality, Projects, Customer Cases Focus | Service-Engineer Industrie (m/w/d) Fokus Qualität, Projekte, Kundenfälle

Heidelberg Instruments Mikrotechnik GmbH

Heidelberg, Neckar, Baden-Württemberg, Deutschland
Published Jul 4, 2025
Full-time
No information

Job Summary

This role offers a versatile and challenging opportunity for a Service Engineer to join a growing company in Heidelberg, specializing in microsystem and semiconductor technology. The primary focus will be on the technical support of high-precision laser exposure systems for industrial and academic clients, involving installation, commissioning, troubleshooting, maintenance, and calibration both remotely and on-site globally. The position requires close collaboration with R&D, production, and application teams to integrate field feedback into product optimization. Candidates will have the chance to specialize in service quality, project management, or case management, contributing to process improvement, technical coordination, and complex case resolution. This is an attractive role for a hands-on, customer-oriented professional eager to work with cutting-edge technology in a supportive team environment.

Required Skills

Education

University degree or technician qualification in Electrical Engineering, Mechatronics, Mechanical Engineering, Automation Technology, Physics, or similar.

Experience

  • Practical experience working with systems under cleanroom conditions (e.g., ISO 5–8)
  • Experience in service assignments, project coordination, or quality management
  • Foundational knowledge in electronics, mechanics, and ideally optics and software applications
  • Experience in installation, commissioning, or technical field service is an advantage

Languages

German (Fluent)English (Fluent)

Additional

  • Willingness to travel >30% (primarily Europe, occasionally worldwide)
  • Valid EU Class B driving license (up to 3.5 t)