Technical Service Specialist | Spezialist:in Technischer Service (m/w/d), Hörmann KG Mengerskirchen

Job Summary

This role as a Technical Service Specialist at Hörmann, a European market leader in construction components, focuses on providing essential technical support for the company's Parking Management Systems and Barriers product portfolio. Day-to-day responsibilities include managing customer complaints, offering telephone consultation to both national and international customers and sales branches, and developing technical solutions in collaboration with specialized departments. A key function involves performing remote maintenance and diagnostics using specialized access tools. The specialist will also work closely with the sales team, providing technical input for quotations and presentations. The ideal candidate possesses a completed commercial or technical background, coupled with a strong technical understanding, excellent communication skills, and a proactive, team-oriented mindset, contributing to the long-term success of the family-owned company.