IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)
FERCHAU GmbH Niederlassung Paderborn
Job Summary
This role is ideal for an ambitious IT professional focused on providing excellent on-site technical support to employees. Day-to-day responsibilities include resolving IT disruptions, setting up and maintaining workplace hardware (PCs, laptops, printers, monitors), and assisting with software and operating system installations and configurations. The specialist will also manage conference room technology, perform minor networking and cabling tasks, and meticulously document all incidents and solutions within the ticketing system. The position requires strong knowledge of Windows operating systems, Microsoft Office, and common hardware, coupled with basic networking skills (IP, DHCP, DNS). This opportunity offers the chance to actively contribute ideas, take on responsibility, and engage in diverse further training programs within a supportive, technology-focused environment.
Required Skills
Education
Completed vocational training in IT (e.g., IT Specialist for System Integration) or comparable qualification
Experience
- Completed vocational training in IT (e.g., IT Specialist for System Integration) or comparable professional experience
- Professional experience in hardware and software support
- Experience working independently and in a service-oriented manner
Languages
Additional
- Not specified
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