IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

This crucial role involves providing comprehensive 1st and 2nd level IT support, ensuring the seamless operation of technology for internal staff. Day-to-day tasks include troubleshooting hardware and software issues, setting up and maintaining workstations, printers, and mobile devices, and performing installation and configuration of operating systems and applications. The specialist will be responsible for meticulous documentation of support cases and solutions within a ticketing system, and coordinating with external service providers and internal IT teams. Candidates must possess completed vocational training in the IT sector (such as an IT Specialist for System Integration) and strong practical knowledge of Windows operating systems and the Microsoft Office suite. This position offers the chance to actively contribute ideas, take on responsibility, and benefit from diverse professional development programs within a passionate team environment.