IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

This role is perfect for an ambitious IT professional focused on providing excellent technical support and maintaining robust IT infrastructure. The IT Support Specialist will be responsible for the full lifecycle management of end-user hardware, software, printing systems, and mobile devices, ensuring smooth operations for internal users. Key day-to-day tasks include setting up operating systems and software solutions, managing support requests via a ticketing system, and performing first- and second-level troubleshooting for technical issues. The ideal candidate must possess a completed IT qualification, strong knowledge of Windows OS and Microsoft Office, and a basic understanding of network technologies (LAN, WLAN, VPN). This position offers the opportunity to actively contribute ideas, take on responsibility, and utilize diverse training programs within a company committed to connecting people and technology.