IT System Administrator (Oxaion ERP) | IT Systembetreuer Oxaion (aGw*)

Job Summary

This role involves providing essential 1st Level IT support for national and international employees, with a specific focus on maintaining and developing the Oxaion ERP system. Key daily tasks include taking, prioritizing, classifying, and documenting incidents and problems using the Atlassian Jira ticketing system. The administrator is responsible for creating technical documentation, conducting internal training sessions, and actively contributing ideas for the continuous development and digitalization of work processes within Oxaion. Furthermore, the role requires managing user administration, including account creation and permission assignment, and customizing standard ERP processes. The ideal candidate possesses a technical or commercial background combined with practical experience in Oxaion, demonstrating strong analytical, organizational, and customer-oriented service skills.