IT Technician (Junior/Senior) | IT-Techniker (Junior/Senior) (m/w/d)

Job Summary

This dual-level role (Junior/Senior) as an IT Technician involves providing essential 1st and 2nd level support, serving as the primary contact for technical issues, and managing incident resolution through a ticketing system. Day-to-day responsibilities include the installation, configuration, and maintenance of core Microsoft environments, including Windows Servers, client systems, and Microsoft 365. The role also provides opportunities to engage in exciting IT projects, such as system migrations and optimizations, and involves integrating and expanding Remote Monitoring and Management (RMM), ticketing, and documentation systems. Candidates should possess a completed IT qualification, initial hands-on experience with Microsoft technologies like Active Directory and Azure/Entra, and demonstrate strong service orientation and teamwork. This position is attractive as it offers structured professional growth, allowing the technician to gradually assume greater responsibility, and provides exposure to emerging AI-supported system technologies.