IT Service Employee | IT-Servicemitarbeiter (m/w/d)

Job Summary

This role is ideal for an IT professional, including recent graduates, who will serve as the first point of contact for technical issues within a leading international manufacturing company. The IT Service Employee is responsible for troubleshooting hardware and software problems, primarily within the Microsoft Windows environment, including client, server, and printer systems. Key responsibilities include providing technical support via remote maintenance and telephone, administering and developing the Microsoft system landscape, managing software licenses, and maintaining the existing IT infrastructure. The position requires experience with Office products, client/server operating systems, and networking fundamentals. Success in this role demands strong communication skills, a quick grasp of complex issues, and the ability to work collaboratively within a team. The company offers a permanent contract, a high degree of creative freedom, and a modern work environment with flexible remote work options.