Field Service Technician | Servicetechniker (m/w/d)
GastroHero GmbH
Job Summary
This role is for a dedicated Field Service Technician within the After Sales department, focusing on ensuring customer satisfaction and maintaining quality standards for commercial kitchen equipment. The core responsibilities involve on-site troubleshooting, repair, and maintenance of large-scale kitchen appliances in Hamm and the surrounding area. Day-to-day tasks include detailed fault analysis, performing necessary repairs, conducting technical inspections, and meticulous documentation within the system. The ideal candidate possesses a background in electrical or technical fields (e.g., electrical engineering, mechatronics, HVAC) or is a career changer with strong technical interest and practical, manual skills. Success in this position requires excellent communication skills for customer consultation and a reliable, independent work ethic.
Required Skills
Education
Completed vocational training or further qualification in an electrotechnical or technical field (e.g., Electrician, Mechatronics Technician, HVAC Technician)
Experience
- Professional experience in electrotechnical or technical fields (e.g., electrical engineering, mechatronics, HVAC)
- Practical, manual skills in repair and maintenance
- Experience in customer interaction and technical consulting
- Desirable: Suitability for conducting DGUV-V3 inspections on electrical systems and devices
Languages
Additional
- Must be willing to perform on-site customer service in Hamm and the surrounding area.