Service Desk Employee | Service-Desk Mitarbeiter (m/w/d)

Job Summary

This role involves acting as a crucial Service Desk Employee, ensuring seamless IT support and a productive work environment for staff across various locations. Day-to-day responsibilities include processing and dispatching IT tickets, performing hands-on IT support for hardware and software issues directly at sites, and managing the setup, maintenance, and optimization of IT workstations. The ideal candidate will possess a completed IT qualification, such as an IT Specialist for System Integration, and solid knowledge in hardware/software installation, configuration, and maintenance. Expertise in Windows operating systems, Microsoft Office applications, and Active Directory management is essential. This position offers an unlimited employment contract, flexible working hours, mobile work options, and focused professional development, making it an attractive opportunity for service-oriented IT professionals looking to contribute to innovative projects.