IT Support Specialist | IT Supporter (m/w/d)

Job Summary

This role is ideal for an ambitious IT professional focused on connecting people and technology by ensuring seamless system operations. As an IT Support Specialist, you will be responsible for the full lifecycle management of IT infrastructure, including the implementation and maintenance of software and servers, as well as the installation and servicing of hardware. A significant part of the role involves providing technical and application-related support to users via phone, remote access, or on-site visits. You will also ensure system availability, meticulously document incidents, and coordinate closely with higher-level support teams (3rd Level Support), departments, and external service providers. This position requires a background in system integration or comparable qualification, offering a chance to grow your profile within a dynamic environment.