Electrical Engineering Technician (Technical Support) | Techniker/in - Elektrotechnik (ohne Schwerpunkt)

Job Summary

This role involves acting as the primary point of contact for global service partners, focusing on second-level technical support and hotline management. The technician will be responsible for analyzing complex technical inquiries, collaborating with product specialists and suppliers to develop effective solutions, and meticulously documenting all requests within a ticketing system. Key qualifications include a technical background, preferably in electrical engineering or mechatronics, proficiency in standard office software, and strong teamwork and communication skills. This is an attractive opportunity to secure a full-time, permanent position (38.5 hours/week) within a successful company, offering a supportive working environment and a competitive minimum gross salary of € 3,500 (14 times per year), with actual compensation adjusted based on qualifications and professional experience.