IT Systems Integration Specialist | Fachinformatiker/in - Systemintegration (m/w/d)

Job Summary

This role seeks a versatile IT Systems Integration Specialist to ensure secure, stable, and worry-free IT operations for small and medium enterprises (SMEs). The specialist acts as a generalist, taking responsibility for keeping client networks running and integrating a security-first mindset into all operations. Daily tasks involve handling incoming support requests via phone, remote access, or onsite visits, prioritizing tickets efficiently, and implementing sustainable solutions to prevent recurring issues. A critical component of the job is expanding monitoring systems, evaluating alarms, and diligently documenting and sharing knowledge within the team. The ideal candidate possesses a foundation in System Integration or comparable practical experience, routine handling of Windows Client/Server and M365/Entra basics, and strong communication skills to interact clearly and reliably with both colleagues and clients. The position offers a trusted home office environment, fair compensation with profit sharing, and genuine opportunities for impact.