Onsite IT Support Technician | Onsite Support (m/w/d)

Job Summary

This role involves providing essential IT support, primarily at the service point and onsite, for a leading European IT service provider supporting major clients like Infosys. The successful candidate will manage the full lifecycle of client devices, including configuration, setup, and deployment of PCs, notebooks, printers, and smartphones. Daily tasks include handling user support, documenting incidents and service requests in a ticketing system, and executing IMAC (Installs, Moves, Adds, Changes) activities as part of field services. Key requirements include a relevant IT qualification (e.g., IT Specialist for System Integration), proven experience in user and onsite support, and strong customer service orientation. This full-time, permanent position offers attractive conditions, excellent career opportunities, and the potential for direct permanent employment with the client.