IT Technician for Highly Secure Communication Systems | IT-Techniker für hochsichere Kommunikationssysteme (m/w/d)

Job Summary

This role seeks an IT Technician specializing in the support and maintenance of highly secure communication systems, based in Berlin. The successful candidate will be responsible for the full lifecycle management of these systems, including the configuration of complex, high-security end devices, commissioning, maintenance, servicing, and eventual decommissioning in client environments. A key aspect of the role involves providing critical technical support and troubleshooting assistance to external customers, documenting all procedures meticulously using ITSM tools, and conducting on-site training and instruction. Candidates must possess completed vocational training in IT or electronics, professional experience in client management or field service, and broad technical expertise across hardware, software, networking, and operating systems. Strong customer orientation, analytical problem-solving skills, and fluency in German are essential for success in this critical field service position.