Senior Digital Service Manager | Senior Digital Service Manager (m/w/d)

Job Summary

This Senior Digital Service Manager role involves coordinating IT operations and development within the Workforcemanagement (ASS) domain, ensuring quality, and approving user stories in close collaboration with various departments. Key responsibilities include planning, coordinating, and monitoring testing activities, preparing and managing releases, and overseeing Service Level Agreements (SLAs). The position also entails comprehensive service management, including ticket processing, analysis, solution identification, and coordination with IT infrastructure and external service providers. The ideal candidate will possess a degree in Computer Science or Business Informatics, coupled with experience in order to management and workforce management, preferably within the energy sector. This is an excellent opportunity for a professional looking to drive digitalization and connectivity forward within a leading European technology services platform.