Helpdesk Employee | Mitarbeiter Helpdesk m/w/d

Job Summary

This role involves providing first-class service and support to B2B clients utilizing a cloud-based E-Recruiting and applicant management solution. Day-to-day responsibilities include handling customer inquiries via phone and email, conducting comprehensive customer onboarding, and leading product training sessions, especially online, to ensure new customers are successfully engaged and proficient with the platform. The ideal candidate should possess strong communication skills, be comfortable with MS Office applications, and be generally internet-savvy. This is an excellent opportunity for individuals with commercial or technical training, or even career changers, who are looking for a permanent, full-time or part-time position in a professional environment, offering intensive training and attractive compensation.