Electrical Engineer / Technician, Customer Support | Elektrotechniker (m/w/d)

Job Summary

This role involves working as an Electrical Engineer/Technician specializing in customer support for a company based in Melle, offering a direct, permanent employment opportunity. Day-to-day responsibilities include creating wiring diagrams, handing over complex systems to clients, and conducting training sessions for customer operating personnel. A key focus is on ensuring high customer satisfaction by actively troubleshooting system malfunctions, performing detailed system analyses, and implementing practical solutions. The position requires a strong commitment to quality and independent work, coupled with regular international travel (approximately 6-7 trips per year, typically 1-2 weeks on-site) to support customers worldwide. Candidates must have a relevant technical qualification, such as a certified Technician or equivalent, and possess excellent English language skills to handle the global support requirements.