Remote Support and Analysis System Technician | Systemtechniker für Fernwartung & Analyse (m/w/d)

Job Summary

This role is designed for a highly analytical System Technician who thrives on solving complex technical challenges beyond standard support. You will be responsible for ensuring the continuous, smooth operation of critical control room systems by accessing them directly via remote support in real-time operational environments. Key daily tasks include conducting targeted fault analysis across system, network, and hardware levels, performing troubleshooting assignments on-site when necessary, and maintaining and configuring the JST system infrastructure. Success requires a background in IT or systems engineering, coupled with hands-on experience managing both Windows Server and Linux systems. You must possess strong analytical thinking to quickly diagnose root causes and find effective solutions. This permanent position offers a secure future, structured onboarding, 30 days of vacation, flexible working hours (including 25% home office), and the opportunity to collaborate closely with development and product management teams while contributing to a leading company in control room technology.