Service and Support Technician | Techniker Service / Support (m/w/d)

Job Summary

This role is for a dedicated Service and Support Technician who possesses a strong technical aptitude and a passion for customer service. Based in Eiterfeld, Germany, the successful candidate will be responsible for the commissioning, maintenance, and repair of dental CAD/CAM systems used in the production of dental prosthetics. Key responsibilities include providing technical support via phone and email, conducting on-site service and training sessions for clients globally, and managing service cases within a ticketing system. The position requires a professional with a background in electrical engineering or a similar technical field, good language skills, and a customer-oriented approach. This is an attractive opportunity for someone who enjoys direct client interaction, solving complex technical challenges, and contributing to medical technology.