IT Onsite Supporter | IT Onsite Supporter (m/w/d) - 070126-4-MUC

BFI Informationssysteme GmbH

München, Bayern, Deutschland
Published Jan 7, 2026
Full-time
No information

Job Summary

This role involves providing essential on-site IT support, focusing on the setup, commissioning, and maintenance of client hardware, peripherals, IP telephony, media technology, and Apple iOS devices. Day-to-day tasks include inventory management using Omnitracker, stock monitoring, and hardware configuration/deployment using tools like Ivanti DSM and Citrix/IGEL. The supporter will handle incident resolution, error analysis, provision replacement hardware, and coordinate external service providers for specialized repairs. Key requirements include a completed IT-related education or comparable practical experience in an IT Onsite environment, familiarity with Windows, Thin Clients, and iOS ecosystems, and strong communication skills for effective user interaction. This position offers the opportunity to gain valuable professional experience in complex project environments within prominent German companies, supported by competitive compensation and individual training opportunities, making it attractive for both experienced professionals and career starters.

Required Skills

Education

Completed IT-related vocational training or comparable practical experience

Experience

  • Professional experience in IT Support / IT Onsite environment
  • Experience handling client hardware, peripherals, media technology, and mobile devices (Windows, Thin Clients, iOS)
  • Experience in ticket processing, documentation, and IT inventory management
  • Basic knowledge of client deployment, configuration, and rollout systems (e.g., Ivanti DSM, IGEL, Citrix)

Languages

German (Fluent)

Additional

  • Location constraint: Munich