IT Onsite Support Specialist | IT Onsite-Support (m/w/d)

Job Summary

This role involves providing essential IT onsite support for a leading IT service provider in Germany, managing over 600,000 IT workstations globally. The successful candidate will be the primary contact for customer inquiries, handling and classifying incident reports within a ticketing system. Key responsibilities include creating, maintaining, and distributing software packages using SCCM infrastructure, troubleshooting network issues, and configuring/installing client hardware, printers, smartphones, and peripherals. This position requires a strong technical understanding, a structured approach to work, and the ability to manage hardware inventory and technical documentation. It's an attractive opportunity for IT professionals seeking long-term perspectives and continuous professional development.