IT Support Specialist | IT Support (m/w/d)

Job Summary

This role is for an IT Support Specialist to provide crucial 1st Level Support for a leading European IT service provider, serving a major client like Deutsche Bank. Day-to-day tasks include customer support, managing loan devices, and troubleshooting issues with Windows Notebooks, MacBooks, iPhones, and iPads. The specialist will also handle technical administration and support for operating systems, IP telephony, and VPN, alongside documenting inquiries and creating tickets. The ideal candidate will have a background in IT system integration or a similar field, with practical experience in supporting Apple and Windows products. This position offers excellent working conditions, a full-time permanent contract, and strong career advancement opportunities within a large, innovative IT company.