Third-Level IT Support Specialist | Third-Level-Supporter (m/w/d)

Job Summary

This role is ideal for an IT expert ready to tackle the most complex and challenging IT issues, providing critical third-level support and developing sustainable solutions. The Third-Level IT Support Specialist will manage the operation of central applications, including document management, HR systems, and portal solutions. Key responsibilities involve deep error analysis, troubleshooting, ensuring application stability, and installing necessary software updates, patches, and security fixes. A crucial part of the job is creating technical concepts, maintaining documentation, and coordinating external service providers to facilitate the continuous development of applications and services. Candidates should possess a background in IT system integration, experience with Microsoft-based server administration, and fluent German language skills, making this a pivotal role in maintaining robust IT infrastructure.