IT Specialist Service Desk | IT Specialist im Service Desk (m/w/d)

puro Personaldienstleistung GmbH

Berlin, Berlin, Deutschland
Published Jul 3, 2025
Full-time
Permanent

Job Summary

As an IT Specialist in the Service Desk, you will be the primary technical point of contact for national and international support inquiries, handling them personally, via phone, or email. Your daily tasks will involve managing user requests from initial contact through error analysis to developing and implementing solutions. You will also be responsible for client installations and administration, conducting user training, and collaborating with various departments. This role offers an extensive onboarding program, numerous professional development opportunities, and the flexibility of an unlimited employment contract with options for flexible working hours and home office. The position is initially temporary with the potential for permanent employment, making it an excellent opportunity to advance your career within a company that values an open and appreciative corporate culture.

Required Skills

Education

Completed vocational training in IT, such as IT Specialist for System Integration, IT Customer Advisor, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician, or comparable qualification

Experience

  • Professional experience in IT Service
  • Experience in IT Support

Languages

German (Fluent)English (Fluent)

Additional

  • Not specified