IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

This role involves supporting and developing the IT infrastructure to ensure smooth operations across the company. The IT Support Specialist will be responsible for installing, configuring, and maintaining hardware, software, IT workstations, mobile devices, and peripherals. A key part of the job is providing 2nd-level support, analyzing, and resolving complex technical issues both remotely and on-site, serving as the primary contact for employee technical queries, and ensuring service-friendly support. Candidates should possess a background in IT system integration or computer science, coupled with solid experience in Windows Server, Exchange Server, and Active Directory administration. The position is ideal for a service-oriented professional looking to actively shape and improve internal IT processes within an innovative environment.