Second and Third-Level IT Support Specialist | Mitarbeiter (m/w/d) Second- & Third-Level-Support

Job Summary

This role involves joining a dynamic team focused on ensuring the seamless operation of critical IT infrastructure and systems for various clients. The specialist will be responsible for taking ownership of, analyzing, and resolving complex incidents escalated from the 2nd-Level Support team. Key daily activities include the installation, configuration, and administration of servers and various applications, alongside providing essential support for system adjustments, maintenance, and backup procedures. Candidates must possess deep professional experience in IT administration and support, coupled with specific knowledge of database programming. Required qualifications include a completed vocational training as an IT Specialist (Fachinformatiker) or a relevant university degree in fields such as Information Technology or Electrical Engineering. The position offers an unrestricted contract, a strong team environment, and excellent opportunities for continuous professional development through the company's in-house academy.