IT First Level Support / Help Desk | IT First Level Support / Help Desk (m/w/d)

Job Summary

This full-time IT First Level Support / Help Desk role involves providing crucial technical assistance to end-users, primarily through remote support. The successful candidate will be responsible for logging and documenting support requests, diagnosing and resolving common hardware and software issues, and escalating more complex problems to higher-level support teams. This position is ideal for someone with a strong IT background or high IT affinity, excellent problem-solving skills, and a user-friendly approach. The company, with 55 years of experience in the automotive and aerospace sectors, offers an attractive compensation package, 30 days of vacation, professional development opportunities, and a supportive team environment.