IT User Support Specialist | Anwenderbetreuers/einer Anwenderbetreuerin (m/w/d)
Landgericht Dresden
Job Summary
This role involves providing essential 1st and 2nd level IT support within the Dresden Regional Court, ensuring the smooth operation of judicial processes through effective hardware and software management. The specialist will be responsible for configuring and maintaining workplace and courtroom technology, including technical support for video conferences. Key daily tasks include administering user accounts, preparing IT procurement requests, managing inventory, and conducting user training and instruction. Candidates should possess a background in IT system integration or application development, coupled with practical experience in user support and strong communication skills necessary for knowledge transfer. This position offers a stable, full-time, permanent role within the public service sector, focusing on discretion, professionalism, and continuous learning within the advancing digitalization of the Saxon judiciary.
Required Skills
Education
Vocational training as an IT Specialist for System Integration or IT Specialist for Application Development, or a comparable profession
Experience
- Practical experience in 1st and 2nd level user support
- Experience in providing instruction and knowledge transfer to users
- Professional experience in the described tasks (IT administration and support)
Languages
Additional
- Driver's license Class B; Physical resilience required; Must be able to work structured and independently; Position is based in Dresden.