Technical Support Specialist - Electrical Engineering | Techniker/in - Elektrotechnik (ohne Schwerpunkt)

Job Summary

This is an exciting opportunity for an electrically-minded professional to join an in-house team in Innsbruck, providing essential technical support for electro-technical products and solutions. Day-to-day, you will serve as the primary point of contact for customers and service technicians, handling technical inquiries via phone and writing. A core part of the role involves diagnosing and analyzing technical faults, finding effective solutions, managing complaint processing, and providing technical guidance for ongoing customer projects. Success in this role requires a completed vocational education in an electrical field (such as Electronics or Mechatronics) or an equivalent qualification (HTL), coupled with proficiency in IT systems and MS Office. If you possess strong communication skills, a customer-oriented approach, and are looking for a permanent position offering structured onboarding and continuous technical development in a demanding technological environment, this role is ideal.