IT Coordinator | IT-Koordinatorin/ IT-Koordinator (m/w/d)
Bundeseisenbahnvermögen Dienststelle Süd
Job Summary
As an IT Coordinator at the German Federal Railway Assets (BEV) in Munich, you will be instrumental in ensuring the smooth operation of IT services for users across the Munich and Nuremberg branch offices, local data transmission points, and home office setups. Your day-to-day responsibilities will involve providing comprehensive IT support, managing incidents as a first-level help desk, installing and maintaining IT hardware and telecommunication devices, and documenting IT-related security incidents. This role requires strong technical skills in Windows operating systems and Microsoft Office, coupled with excellent analytical and organizational abilities. You will be part of a team-oriented environment, contributing to the efficient functioning of federal IT infrastructure, with opportunities for professional development and a good work-life balance within the public service.
Required Skills
Education
Completed vocational training in public administration or comparable qualification OR qualification for the mid-level non-technical administrative service career path (for civil servants)
Experience
- Professional experience in central administration and support of IT users
- Experience in incident management and first-level support
- Experience with IT hardware and telecommunication device installation and maintenance
- Experience in creating documentation for IT systems
Languages
Additional
- Willingness to travel for business