IT Service Manager for Customer Applications | IT-Serviceverantwortlicher (m/w/d) -Kundenanwendungen

Job Summary

This challenging role involves taking responsibility for the stable operation of financial and customer applications, acting as the crucial link between business departments, digitalization teams, and corporate IT. Day-to-day tasks include comprehensive service management, overseeing releases, and driving application development. The manager will coordinate external service providers and corporate IT interfaces while ensuring strict adherence to Governance, Security, and Compliance standards. Responsibilities also extend to operational management, system administration, and supporting end-device management and user support. The ideal candidate holds a degree in Computer Science or a related field, possesses several years of relevant professional experience, particularly in operating business applications, and demonstrates strong technical understanding, service orientation, and analytical skills. Fluency in German and good English skills are required for effective communication in this dynamic environment.