Technical Customer Support Specialist with Electrical and Hydraulic Expertise | Techniker m/w/d - Kundenbetreuung mit Elektro- und Hydraulikkenntnissen

Job Summary

This role is ideal for a skilled Technician specializing in Electrical and Mechatronics Engineering who is passionate about customer service. You will be the primary technical point of contact, responsible for advising and supporting customers regarding products and systems, and performing in-depth analysis and resolution of technical issues. Key responsibilities include fault diagnosis, as well as the installation, maintenance, and repair of electrical and hydraulic systems and components. Success in this position requires a strong foundation in electrical engineering, ideally complemented by knowledge of hydraulics, excellent problem-solving abilities, and a collaborative approach. You will work closely with sales and product development teams, ensuring comprehensive documentation of all service activities and maintaining up-to-date technical expertise through continuous training. The position offers a challenging and varied role within an innovative company, supported by a motivated team and opportunities for professional development.