IT Operations Manager | IT Operations Manager (m/w/d)

Job Summary

This role is ideal for an ambitious professional passionate about innovation and technology, seeking to advance IT solutions for prominent providers and developers. The IT Operations Manager will be responsible for identifying, specifying, and implementing requirements for IT Service Management, with a strong focus on enhancing customer satisfaction through proactive measures. Key duties include coordinating and managing projects within Managed Services, collaborating closely with external service providers and suppliers, and ensuring thorough documentation and technical follow-up. Candidates must possess a degree in Computer Science or equivalent IT qualification, proven experience in implementing Managed Service processes, and essential ITIL Foundation certification (V3 or higher). This position offers the opportunity to drive the future of IT operations within a dynamic and challenging environment.