IT Operations Manager | IT Operations Manager (m/w/d)
FERCHAU GmbH Niederlassung Bielefeld
Job Summary
This role is ideal for an ambitious professional passionate about innovation and technology, seeking to advance IT solutions for prominent providers and developers. The IT Operations Manager will be responsible for identifying, specifying, and implementing requirements for IT Service Management, with a strong focus on enhancing customer satisfaction through proactive measures. Key duties include coordinating and managing projects within Managed Services, collaborating closely with external service providers and suppliers, and ensuring thorough documentation and technical follow-up. Candidates must possess a degree in Computer Science or equivalent IT qualification, proven experience in implementing Managed Service processes, and essential ITIL Foundation certification (V3 or higher). This position offers the opportunity to drive the future of IT operations within a dynamic and challenging environment.
Required Skills
Education
Degree in Computer Science, certified IT Specialist (Fachinformatiker), or comparable qualification
Experience
- Professional and leadership experience in the IT environment
- Experience in implementing Managed Service processes
- Experience in IT Project Management
- Experience in conducting IT projects
Languages
Additional
- ITIL Foundation (V3 or higher) certification or further certifications in Service Management
More Jobs from FERCHAU GmbH Niederlassung Bielefeld
Hardware Developer | Hardwareentwickler (m/w/d)
Mar 17, 2026
As a Hardware Developer at FERCHAU, you will be responsible for the end-to-end development of analog...
Solution Architect | Solution Architect (m/w/d)
Mar 17, 2026
As a Solution Architect at FERCHAU, you will be responsible for the end-to-end lifecycle of IT syste...
Electrical Engineering Test Engineer | Prüfingenieur Elektrotechnik (m/w/d)
Mar 17, 2026
As an Electrical Engineering Test Engineer, you will be responsible for the testing and verification...