Technical Trainer, E-Bike Systems and Components | Technischer Trainer (m/w/d)

Job Summary

This specialized role involves delivering comprehensive technical training on advanced E-Bike systems, including motors (hub or mid-drive), controllers, and sensor technology, primarily targeting manufacturers and dealers. Daily tasks encompass creating detailed training materials, technical documents, and standardized operating procedures, along with analyzing common technical faults to develop effective troubleshooting guides. The successful candidate will organize and conduct both online and on-site training sessions, provide essential technical phone support, and independently manage complex customer service cases, including warranty claims and product inspection. Requiring a technical background in fields like Mechatronics or Electrical Engineering and strong presentation skills, this position is ideal for a professional seeking to combine technical expertise in the rapidly growing E-Bike industry with a passion for teaching and customer support.