Field Service System Administrator | System Administrator Fieldservice (m/w/d)

Job Summary

This role involves providing essential on-site IT support and administration for schools and business clients of a leading telecommunications and internet service provider in the Cologne-Bonn-Aachen region. The Field Service System Administrator will be responsible for the end-to-end management of IT systems, including installation, configuration, and adaptation at customer locations. Key daily tasks include troubleshooting, documenting issues within a ticketing system, performing regular maintenance, and updating technical documentation and knowledge bases. Candidates must possess a completed IT apprenticeship or equivalent qualification, extensive knowledge of Windows operating systems, and practical experience in technical support for printers, IT peripherals, and networks. The position offers an innovative work environment with flat hierarchies, excellent chances for permanent employment with the client company, and attractive working conditions.