Administrative Assistant, Service Center | Kaufmännischer Sachbearbeiter (m/w/d) Service Center

Job Summary

This role involves supporting a renowned public sector client in Jena as an Administrative Assistant within their Service Center. Day-to-day tasks focus on bringing structure to administrative processes, including the sighting, acceptance, and digitalization of incoming applications received via various channels (post, email, fax, or in person). The assistant will be responsible for opening new cases or updating existing files within the IT system, maintaining digital datasets, and handling incoming phone calls, directing them to the appropriate departments. Key qualifications include completed commercial or administrative training, strong organizational skills, and proficiency in PC systems and digital workflows. This position offers a secure, full-time opportunity with a stable, long-term perspective, competitive public sector compensation, and a modern work environment in Jena.