IT Support Specialist | IT-Support-Mitarbeiter (m/w/d)

Job Summary

This role seeks an ambitious IT Support Specialist to connect people and technology, focusing on providing high-quality 1st and 2nd Level Support across the company's central and remote locations. Daily responsibilities include the efficient intake, analysis, and processing of user inquiries, managing incident reports via a ticketing system, and administering Microsoft Active Directory. The specialist will also be responsible for maintaining the IT infrastructure, specifically supporting client and server environments. Candidates must have completed vocational training as an IT Specialist for System Integration or possess an equivalent qualification, coupled with initial professional experience in IT support and helpdesk operations. Strong customer focus and effective communication are essential. This position is ideal for career starters, offering an unlimited contract, potential for mobile work flexibility, and extensive continuing education opportunities.