IT Service Technician, Onsite Support | IT Servicetechniker Onsite Support
Bechtle AG
Job Summary
This role is ideal for a dedicated IT professional ready to provide direct, hands-on support for hardware and software solutions at customer locations across Europe. Day-to-day responsibilities include the installation and configuration of IT systems, proactive identification and troubleshooting of disturbances within the IT landscape, and providing first-line technical support to address diverse challenges. You will be responsible for performing hardware exchanges and setups, ensuring clear and precise documentation of all work steps for team continuity. Key qualifications include a completed technical education (e.g., IT Specialist) or relevant experience in IT support, practical knowledge of hardware, and proficiency with current Windows operating systems. The position requires strong communication skills in both German and English, a confident demeanor in customer interactions, and a commitment to tackling complex tasks. As part of Bechtle, a leading European IT service provider, you will benefit from continuous professional development through the Bechtle Academy and attractive benefits, working in a modern, innovative environment.
Required Skills
Education
Completed technical training (e.g., IT Specialist) or equivalent relevant experience
Experience
- Completed technical training (e.g., IT specialist) or relevant experience in IT support
- Initial practical knowledge in handling hardware and standard operating systems
Languages
Additional
- Confident demeanor in customer contact; Commitment to actively familiarize oneself with complex tasks; Onsite support required.
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