Customer Support Engineer for AIRBUS Secure Land Communications | Customer Support Engineer (m/w/d) für AIRBUS Secure Land Communications

Job Summary

This role seeks a highly motivated Customer Support Engineer to join AIRBUS Secure Land Communications, focusing on critical infrastructure support in Sulzbach. The core responsibilities include the setup, installation, and maintenance of virtual and physical Linux servers, specifically utilizing RedHat and CentOS systems. A significant part of the job involves 2nd Level Incident Management, analyzing complex disruptions, and executing Problem Management. Furthermore, the engineer will contribute to Operational Release Management, Change, and Configuration Management processes. Ideal candidates possess a background in IT specialization (e.g., IT Specialist, IT Systems Electronics Technician) and strong knowledge of networking fundamentals including Firewall, TCP/IP, Switching, and Routing. This position offers demanding tasks in an innovative, future-proof environment with excellent career prospects, requiring fluent German and English skills and a willingness for occasional travel.