IT Service Desk Specialist | Fachinformatiker IT Service Desk (m/w/d)

Job Summary

This role involves providing essential IT support and troubleshooting within a production environment for one of Germany's leading kitchen manufacturers. The specialist will be responsible for analyzing and resolving diverse IT challenges, managing support requests via a ticketing system, and meticulously documenting all services performed. Key duties include the installation and configuration of hardware and software components, conducting maintenance, and replacing defective equipment to ensure seamless operation. The ideal candidate must possess completed training as an IT Specialist for System Integration or equivalent professional experience, coupled with a service-oriented, responsible, and analytical approach to work. This position offers a future-proof, permanent contract in a modern, family-run business that values continuous professional development and offers benefits like mobile working flexibility and comprehensive health management.