ICT Supporter / Career Changer (80-100%) | ICT-Supporter/-in Quereinstieg 80-100%

Job Summary

This role offers an exciting opportunity to enter the field of Information and Communications Technology (ICT) as a Supporter, even if you are transitioning careers (Quereinstieg). Based in Bern with 50% remote work flexibility, you will join a young and dynamic 20-person team dedicated to supporting the Cantonal Administration's digital transformation efforts. As the first point of contact for customers regarding ICT products, your primary responsibilities include capturing and prioritizing disruptions, managing access rights, and publishing knowledge articles and incident reports. This position demands a friendly, communicative, and technology-affine individual with prior experience in the service sector and either a technical or commercial vocational qualification. This is a perfect fit for motivated talents eager for a steep learning curve and significant development potential in a modern, supportive environment.