Complaint and Risk Management Specialist for Siemens | Complaint Risikomanagment für Siemens (m/w/d)

I. K. Hofmann GmbH

Erlangen, Bayern, Deutschland
Published Dec 19, 2025
Full-time
No information

Job Summary

This full-time role at Siemens in Erlangen focuses on post-market surveillance and risk management, specifically handling complaints and field corrective actions (FCA/FSCA). The specialist will monitor defects and additional costs post-delivery, compile and trend technical reliability data, and present findings to decision-making bodies like the CAPA Board. Key responsibilities include initiating and tracking corrective actions, evaluating changes for field safety corrective actions, and managing the release and control of safety-relevant upgrade instructions. The role requires a strong background in quality management, regulatory compliance, and business acumen, ideally paired with a degree in Physics, Electrical Engineering, or Medical Technology. This position is critical for maintaining product quality and ensuring compliance within Siemens' Medical Technology division, offering a chance to directly influence product safety and process conformity.

Required Skills

Education

Completed degree in Physics, Electrical Engineering, or Medical Technology, or a similar vocational qualification

Experience

  • Professional experience in assessing and implementing new legal and normative requirements
  • Detailed knowledge of the processes for product observation, spare parts supply, and returned goods
  • Experience working with quality-relevant key figures and dashboards
  • Experience communicating with global Siemens partners and central healthcare offices (SSMR, SMT, suppliers)

Languages

Not specified

Additional

  • Not specified