Onsite IT Support Technician | Onsite Support (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role involves providing essential onsite IT support and ensuring smooth operations for customer locations across the Berlin-Brandenburg region. Key responsibilities include setting up, configuring, and supporting IT workstations, managing hardware rollouts, and maintaining standard and specialized equipment such as desktops, notebooks, printers, and media technology. The technician will also be responsible for equipment management, asset tracking, and handling support requests through a ticketing system, ensuring meticulous documentation. Candidates must have a completed professional qualification, such as an IT Specialist for System Integration or IT Systems Electronics Technician, coupled with proven experience in field customer service and user support. Strong German and good English skills, along with a valid driver's license, are mandatory for this field-based position.
Required Skills
Education
Completed vocational training, such as IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification
Experience
- Professional experience in customer support in field service
- Professional experience in user support
- Secure handling of standard hardware and peripherals
Languages
Additional
- Valid driver's license (PKW Führerschein); Field service required in the Berlin-Brandenburg region; Permanent contract (UNBEFRISTET)
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